Apple acknowledges iPhone Duo inner-screen issue

Apple has acknowledged an inner-screen problem affecting a “small number” of iPhone Duo foldable phones and says customers who experience display issues should contact AppleCare for a replacement. The company has not identified the cause or quantified the number of affected devices. Owners have reported cracks and other damage along the screen’s central fold, sometimes within hours or days of purchase. Bloomberg reported confirming damage with more than half a dozen customers through interviews and materials they shared. Some customers described a crunching sound or a bump beneath the display near the damaged area; others reported white patches or lines. These accounts do not establish how common the problem is among Duo owners. Apple’s public guidance directs affected users to AppleCare. In separate reporting, Apple employees said the company had formed a team to investigate and that engineers were seeking affected phones for analysis. Some owners have received replacements, while others have encountered delays tied to availability or the process of sending a phone in, according to customer accounts. The cause remains unconfirmed. Repair firm iFixit proposed that a hinge...