Apple Says Small Number of iPhone Duo Displays Affected

Apple said a small number of iPhone Duo units have an issue affecting the inner display and advised owners who experience problems to contact AppleCare for a replacement. The company did not disclose how many devices are affected or identify a cause. The statement followed reports from owners of cracks and other display failures near the phone’s hinge. Some users described lines of dead pixels, while others said damage appeared soon after unboxing or after only a few openings. Those accounts do not establish how often the problem occurs across all iPhone Duo units. Apple said most users would not encounter the issue, and that it was not a defect expected to develop over time. It did not provide figures supporting the scope of the problem. The overall failure rate remains unknown. A limited report from staff at 20 U.S. Apple Store Genius Bars identified four affected phones. According to that account, each owner received a replacement device from service stock, and none of the four phones had been returned. The report did not include data from other stores, international locations or Apple’s online AppleCare service, so the four cases are not a measure of the total number...