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PlayStation Network outage tied to AWS disruption

Published 24 July 2026

A widespread outage struck the PlayStation Network (PSN) on Friday, July 24, 2026, disrupting online services, digital game access, and the PlayStation Store for thousands of users in the United Kingdom, the United States, and beyond. The issue, which began around midday UK time, saw reports spike to over 6,000 on the outage-tracking site Downdetector before services began a gradual recovery in the afternoon.

The outage rendered many core PSN features inaccessible. Users reported being unable to sign in, connect to game servers, view friends lists, verify licenses for digital games, or access the PS App. Even the web-based PlayStation Store was affected, with many users encountering errors when attempting to make purchases or load content. The timing proved particularly inconvenient for players anticipating the open beta for the upcoming game "Marvel Tokon: Fighting Souls," which launched the same day and was met with network errors.

While Sony’s official PlayStation Service Status page initially indicated all services were operational, the disruption was linked to an incident at Amazon Web Services (AWS), the cloud infrastructure provider that supports much of the PlayStation...

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