EA online services hit by outage with login and matchmaking issues

Players worldwide reported widespread problems accessing EA online services on Wednesday, October 22, with a sharp rise in connection and login complaints centered in the late morning in British time. Downdetector recorded more than 1,000 problem reports in the hour around 11:30 a.m. BST as users attempted to play EA Sports FC and other major EA titles.

The primary issues reported involved server connection failures and difficulty logging in, while some users also reported interruptions to gameplay. EA’s official EA Sports FC Direct Communication account said it was investigating player reports of a matchmaking issue affecting Ultimate Team and Clubs and that it would provide an update when available. Initial reports of trouble began earlier in the morning at about 7:45 a.m., and the volume of complaints increased notably from around 11:00 a.m.

Players described being disconnected mid-session and losing progress in online modes. Several users posted accounts of being removed from matches and unable to reconnect, a problem that affects time-limited events and competitive play. Downdetector also showed a smaller number of reports flagged as gameplay issues, indicating some...