Dead by Daylight hit by AWS outage with ongoing login issues

Players of the multiplayer horror game Dead by Daylight reported continued access problems on October 20 after a wider internet outage tied to Amazon Web Services disrupted numerous online platforms earlier in the day. Reports on the outage-monitoring site Downdetector showed a fresh spike in complaints shortly before 1 p.m. local time, and users were still reporting issues around 1:30 p.m.

Amazon identified the root cause as elevated error rates for requests to the DynamoDB endpoint in the US East 1 region, saying the problem also affected other AWS services in that region. In an update issued at 10:27 a.m. British Summer Time, the company said, "We are seeing significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests. We will continue to provide additional information." Amazon advised customers to retry failed requests and cautioned that some services might experience additional latency while queued work completes.

Online games commonly rely on cloud infrastructure for matchmaking, player accounts, progression tracking, and in-game transactions, and outages in core services such as databases can prevent...