Zomato Raises Platform Fee to Rs 14.90 per Order

Zomato, India's leading food delivery platform, has raised its platform fee by Rs 2.40 per order, increasing it from Rs 12.50 to Rs 14.90 before taxes. The change, effective across orders placed through the app, was reflected in billing details as of March 20, 2026, and marks the latest adjustment in a series of gradual increases aimed at covering rising operational costs.

The hike, representing about a 19 percent rise, stems primarily from escalating fuel and energy expenses that have strained logistics for delivery partners and restaurants. Officials from the sector attribute the increase to surging crude oil prices, driven by ongoing tensions in West Asia, including conflicts involving Iran and Israel. These global factors have pushed up delivery costs, prompting platforms to pass on some expenses to consumers. Higher commercial LPG prices have also forced restaurants to ration supplies, switch to alternative fuels or even temporarily close operations, adding pressure on the broader food delivery ecosystem.

Zomato last revised its platform fee in September 2025, when it moved from Rs 10 to Rs 12.50 per order. The fee was first introduced in August 2023 at Rs 2 per order, with...