Vir Das receives fake Apple Watch from Zepto, replaced

Comedian and actor Vir Das alleged on Monday, June 15, that he received a counterfeit Apple Watch after ordering one for 50,000 rupees from the quick-commerce platform Zepto. The issue was resolved later the same day after the company delivered a genuine replacement.

Das posted a video on social media showing the delivered product, which he said arrived in unsealed packaging with inconsistent labeling, lacked Apple logos, and appeared to be a low-cost imitation. He stated he needed the watch urgently for a shoot and that a customer service agent had initially told him nothing could be done. His post, which described the situation as a "full scam," quickly garnered widespread attention online.

Zepto responded publicly, apologizing for the inconvenience and stating it had initiated an investigation. The company said it arranged a reverse pickup of the product, which it described as a standard process for such complaints. Zepto also highlighted its protocol for high-value items, noting that customers receive a one-time password at delivery and are advised to check that the package is properly sealed before sharing it.

Hours after his initial complaint, Das provided an update,...