TikTok Restructures Trust and Safety to lean on AI, UK roles at risk

TikTok is restructuring its trust and safety operations, announcing that hundreds of UK roles in content moderation and security are at risk as the company doubles down on a global realignment that leans more heavily on artificial intelligence. The plan, announced as the UK’s Online Safety Act comes into force, would concentrate moderation work in a smaller number of locations worldwide and reallocate affected UK roles to other offices in Europe or to third-party providers. In the UK, the London-based trust and safety team is expected to bear a substantial portion of the impact, with the overall UK workforce exceeding 2,500 staff.

TikTok said the reorganisation is part of a broader effort to strengthen its global operating model for trust and safety and to improve speed and effectiveness through technology. The company has already moved to centralise moderation in regional hubs and has signalled that some functions will remain in the UK while others are reassigned. London’s head office in Farringdon remains a focal point, and the company plans to open a new office in the Barbican district early next year as part of the shift. Similar changes are reported to be under way in...