Technical Glitch Disrupts Indian Airport Check-Ins, Delays Flights

A technical glitch in a third-party system disrupted check-in operations at multiple Indian airports on Tuesday evening, December 2, 2025, leading to flight delays for several airlines and prompting manual boarding procedures. The outage, which persisted for about 45 minutes starting around 8:15 p.m., affected major hubs including Delhi's Indira Gandhi International Airport, Hyderabad's Rajiv Gandhi International Airport, and Varanasi's Lal Bahadur Shastri International Airport.

The disruption stemmed from a failure in the Amadeus Departure Control System, an interface linked to the SITA network used by airlines for check-in and boarding. At least five carriers—Air India, IndiGo, SpiceJet, Akasa Air, and Air India Express—experienced operational challenges, resulting in delayed departures and frustrated passengers who missed connections or altered travel plans. Flight tracking data from FlightRadar24 indicated a sharp rise in Delhi's Departure Delay Index to Level 4, signaling widespread slowdowns and potential cancellations before the issue was resolved.

Passengers reported significant inconvenience, with some voicing complaints on social media. One traveler at Hyderabad's...