System Outage Delays Flights at Indian Airports

A third-party system outage disrupted check-in operations at multiple Indian airports on the evening of December 2, 2025, causing delays for flights operated by several airlines including Air India, IndiGo, SpiceJet, Akasa Air and Air India Express.

The glitch, which lasted approximately 45 minutes starting around 8:15 p.m., affected IT services tied to airport check-in systems. Passengers at Varanasi airport encountered a message attributing the issue to a major global service outage in Microsoft Windows, prompting airlines to switch to manual check-in and boarding procedures. At Delhi's Indira Gandhi International Airport, the operator, Delhi International Airport Limited, confirmed operational challenges for some domestic carriers that could result in delays. "Our on-ground teams are diligently working with all stakeholders to ensure a seamless and efficient passenger experience," the airport authority stated in a post on X early the next morning.

Air India, one of the most impacted carriers, quickly acknowledged the disruption in a statement on X shortly after 9:45 p.m. "A third-party system disruption has been affecting check-in systems at various airports, resulting in...