Swiggy and Zomato Hike Platform Fees to 17.58 Rupees

Swiggy and Zomato, India's leading food delivery platforms, have raised their per-order platform fees in recent days, increasing costs for millions of users amid a push to bolster profitability in a maturing market.

Swiggy announced the hike on March 24, 2026, lifting its platform fee to 17.58 rupees inclusive of goods and services tax, up from 14.99 rupees, a roughly 17 percent increase. The adjustment marks the company's fourth revision in seven months. Zomato had preceded it by increasing its base fee to 14.90 rupees excluding tax, which, with an added 2.68 rupees in GST, results in an effective charge of 17.58 rupees per order, a 19 percent rise from 12.50 rupees. Both platforms now align at the same effective rate, a convergence that reflects coordinated efforts to test consumer tolerance for incremental pricing.

The platform fee, introduced in 2023 at a nominal 2 rupees per order, has grown nearly ninefold through steady adjustments. It covers operational and maintenance expenses for the apps, including logistics and infrastructure, as companies face rising costs from energy prices and delivery operations. Officials from both firms stated the changes support platform...