Salesforce Unveils 30+ AI Features for Slack

Salesforce Inc. unveiled more than 30 new artificial intelligence features for its Slack platform on Tuesday, April 30, 2025, at an event in San Francisco, transforming the collaboration tool's digital assistant, Slackbot, into a proactive agent capable of handling complex enterprise workflows.

The updates build on Slackbot's initial agentic abilities introduced in January 2025, which included drafting emails, searching inboxes and scheduling meetings. Now, Slackbot can orchestrate multistep tasks autonomously, drawing from a user's desktop activities, conversations, calendar and habits to provide contextual assistance. This expansion positions Slack as a central hub for business operations, reducing the need to switch between applications.

A key addition is reusable AI skills, which enable users to create and customize repeatable tasks that can be shared across teams. Salesforce provides a library of default skills, but organizations can tailor them for specific needs, such as compiling budgets or performance reports. For example, a simple command like "create event budget" prompts Slackbot to gather data from Slack channels, connected apps and databases, generate an actionable...