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Poll: AI Usage Rises but Trust Falls in US

Published 31 March 2026

A new poll reveals a growing paradox in American attitudes toward artificial intelligence: usage is surging, yet trust in the technology is eroding sharply. Conducted by Quinnipiac University in mid-March 2025 among nearly 1,400 U.S. adults, the survey found that only 27 percent of respondents have never used AI tools, down from 33 percent a year earlier. However, 76 percent said they trust AI-generated information only rarely or sometimes, with just 21 percent expressing confidence most or almost all of the time.

The findings highlight widespread hesitation despite AI's expanding role in everyday tasks. More than half of Americans, 51 percent, reported using AI for research, while many others apply it to writing, work projects and data analysis. "The contradiction between use and trust of AI is striking," said Chetan Jaiswal, a computer science professor at Quinnipiac University. "Americans are clearly adopting AI, but they are doing so with deep hesitation, not deep trust."

Economic concerns dominate the poll's results. Seventy percent of respondents believe AI advancements will reduce job opportunities, up from 56 percent in 2024, while only 7 percent expect more jobs, down...

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