Playground Games investigates Forza Horizon 6 save loss bug

The developer of Forza Horizon 6 is investigating a serious issue causing some players to lose their saved game progress, a problem that can erase hundreds of hours of gameplay, car collections, and campaign unlocks. Playground Games and Xbox support teams have acknowledged the bug, which affects players on both Xbox Series X|S consoles and PC, and have begun rolling out initial fixes while advising on immediate precautions.

According to an official support post, the development team is actively investigating an issue where game save progress may be lost or reset. Players who encounter the problem are instructed to immediately open a support ticket on the Forza Support website and to refrain from starting a new play session or creating a new save file. This process is intended to give the support team the best chance to investigate and potentially restore the lost data.

While a root cause has not been officially confirmed, the company's guidance points to several potential contributing factors. Xbox players are specifically advised to disable the Quick Resume feature for Forza Horizon 6, as the suspended game state may become inconsistent with the saving process and cause...