Pixel 7 and 7 Pro face swelling batteries and screen separation

Owners of Google Pixel 7 and Pixel 7 Pro phones have reported swelling batteries that in some cases have forced screens to separate from device frames, posing potential safety risks, according to multiple posts on Google's support forum and related online discussions. The complaints, which surfaced over the past days, describe devices roughly two years old developing bulging batteries, abrupt power loss and, in a few cases, screens lifting away from the chassis.

In one detailed forum post a Pixel 7 Pro owner said the phone’s side panel began to separate and that closer inspection indicated the battery was swelling, creating a risk of explosion or fire. Other users described a pattern that began with minor issues, progressed to rapid battery drain and culminated in sudden shutdowns even at full charge. A different owner wrote that a repair shop told them the swelling had damaged the screen and that a screen replacement would likely be needed. Reports have also appeared on Reddit and other community boards, where dozens of users have shared similar accounts.

Responses from Google support have varied, according to the users. Several people said support teams asked for photos of all...