Lloyds Bank Apps Glitch Exposes User Data Briefly
Customers of Lloyds Banking Group in the United Kingdom encountered a technical glitch on Thursday morning that briefly exposed other users' financial transactions through the group's mobile banking apps. The issue affected apps for Lloyds Bank, Halifax, and Bank of Scotland, allowing some individuals to view payments, deposits, balances, and personal details unrelated to their own accounts.
The problem surfaced early on March 12, with reports emerging between 7 a.m. and 11 a.m. Outage tracking service Downdetector recorded sharp increases in user complaints during those hours, including smaller spikes for Halifax and larger ones for Lloyds and Bank of Scotland. While the exact number of affected customers remains unclear, the glitch lasted briefly for those impacted, with one user describing access to foreign transactions over a 20-minute period before details changed upon repeated logins.
Affected individuals reported seeing sensitive information, such as wages, benefits payments from the Department for Work and Pensions, card fees for overseas spending, and even National Insurance numbers used as payment references. One customer told reporters she viewed transactions from six...