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Markets

Hargreaves Lansdown Outage Disrupts Thousands of Accounts

Published 20 March 2026

Thousands of customers at Hargreaves Lansdown, the United Kingdom's largest do-it-yourself investment platform, were unable to access their accounts or conduct transactions starting Thursday evening due to technical issues affecting the company's website and mobile app. The outage, which persisted into Friday morning, occurred amid heightened volatility in global financial markets driven by the ongoing conflict in the Middle East.

Hargreaves Lansdown, a Bristol-based firm managing more than 170 billion pounds in assets for around two million clients, confirmed the problems in a statement Friday. "We're currently experiencing technical issues which are affecting some parts of our website and app," the company said. "This is impacting clients' ability to transact on their accounts and some of our services are currently unavailable." The firm emphasized that all customer assets and data remained secure, with no evidence of a cyber incident, data breach, or system compromise. It apologized for the disruption and stated it was working to restore full services as quickly as possible.

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