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Apple opens lottery for retail staff to aid September launch

Published 5 August 2026

Apple is inviting its U.S. retail employees to participate in an upcoming major product launch event through an internal lottery, signaling preparations are underway for the company's annual September showcase. The initiative, known as the Event Support Experience Program, will allow selected store employees to assist with logistical tasks such as organizing queues, checking in attendees, greeting guests, providing directions, and supporting security teams during the in-person event.

According to internal communications, the event is scheduled for the first half of September, though Apple has not yet publicly announced a specific date. Employees who wish to participate must apply by August 8, with successful applicants being notified by August 17. The program has eligibility restrictions; staff who worked at this year's Worldwide Developers Conference or supported last year's iPhone launch are not eligible to apply.

This staffing approach is not new, as Apple has regularly involved retail teams in major product launches for several years. The program provides frontline employees with an opportunity to participate in high-profile company milestones beyond their regular store...

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