Amazon Prime settlement claims deadline July 27, 2026

Millions of current and former Amazon Prime customers have until Monday, July 27, 2026, to file a claim for compensation as part of a $2.5 billion settlement between Amazon and the Federal Trade Commission. The settlement resolves a 2023 lawsuit alleging the company enrolled customers in Prime subscriptions without their proper consent and used deceptive interface designs that made cancellation excessively difficult.

Eligible U.S. consumers could receive a payment of up to $51 as a refund of subscription fees. The total settlement includes a $1.5 billion consumer refund fund and a $1 billion penalty paid to the FTC. The agreement was finalized in September 2025, with Amazon denying any violation of law and not admitting liability. In a statement at the time, the company said the settlement allows it to move forward and focus on innovating for customers.

To qualify for the current claims process, customers must have signed up for Amazon Prime between June 23, 2019, and June 23, 2025. They must have either unintentionally enrolled through specific challenged methods or attempted but failed to cancel via Amazon's online process. Furthermore, they must have used more than three but...