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79-year-old banned from all Sainsbury's, Argos stores UK

Published 28 June 2026

A 79-year-old great-grandmother has been banned from all Sainsbury's and Argos stores in the United Kingdom following a dispute at her local supermarket in Hook, Hampshire. Rita Seymour, who has lived in the area since 1981, received a letter informing her that her right to enter and shop at the retailer's locations had been permanently withdrawn.

The ban stems from an incident earlier this month when Seymour attempted to purchase a EuroMillions lottery ticket at her local Sainsbury's, which she visited weekly for her groceries. She claims she had to ask a staff member for the ticket several times before receiving a response. According to Seymour, the employee then accused her of being rude and called for management. She alleges that a manager then attempted to activate a body-worn camera, which she admits to pushing out of the person's hand and onto the floor. Seymour stated she told the staff member they were not permitted to take pictures of her.

When she returned to the store the following day, she was refused entry and handed the ban notification. The letter cited "a number of incidents over time" as the reason for the decision. Seymour firmly denies any prior incidents...

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