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Viral Video Spurs $550K Donations for Elderly DoorDash Driver

Published 13 March 2026

In Manchester, Tennessee, a routine DoorDash delivery of a Starbucks order on March 10 captured the attention of customer Brittany Smith, whose viral video of the 78-year-old driver sparked a nationwide wave of generosity, raising more than $550,000 to help him and his wife retire after financial hardships forced them back to work.

Richard Pulley, the driver in the footage, approached Smith's home slowly, gripping the handrail as he climbed the porch steps and carefully placed the order at the door before making his way back to his car. Concerned by his evident physical strain, Smith shared the doorbell camera clip on TikTok with a plea to identify "Richard the Starbucks Delivery Man" and offer support. Within hours, online users helped locate him, revealing that Pulley and his wife, Brenda, had been working gig jobs for over a year to cover living expenses and medical bills after she lost her job through no fault of her own.

The couple, married for 56 years, had retired but returned to work when Brenda's income vanished. "When you're past your mid-70s, there's not exactly a line of people waiting to hire you," Brenda told local reporters. With only one income previously, they...

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