UK Travel Firm Regen Central Cancels All Bookings in Liquidation

All bookings with Regen Central Ltd, a UK-based travel agency specializing in holiday packages to Europe, Southeast Asia, and the Middle East, have been canceled following the company's entry into liquidation. The Hertfordshire-registered firm, which focused on destinations including Italy, Bali, Thailand, Dubai, and Saudi Arabia, as well as Hajj and Umrah pilgrimage trips, ceased operations on January 13 after losing its Air Travel Organisers' Licence, or ATOL.

Established in 2011, Regen Central Ltd operated under trading names such as One Haji and Umrah, Regen Travels, and Oneworld Travels. It offered flight-and-hotel packages worldwide but had relocated its registered office to London in recent years. The collapse came after the company forfeited its ATOL certification, a scheme run by the Civil Aviation Authority that provides financial protection for consumers booking flights or package holidays through licensed operators. This protection covers refunds or emergency repatriation if a provider fails, but it excludes certain arrangements like accommodation-only deals, non-flight packages, or flight-only bookings where tickets have already been issued.