Uber launches audio recording verified badge for ride safety

Uber has launched two new safety features for its platform, allowing passengers to record audio during their trips and introducing a verified identity badge for users. The changes, which began rolling out this week, are designed to increase confidence for both riders and drivers.

The audio recording feature is now active. Passengers can initiate a recording through the Uber app either before a trip begins or during the journey. The company stated the encrypted audio files are stored on the passenger’s own device and are only shared with Uber if uploaded as part of a formal safety report. Any recordings not used in a report will be automatically deleted after two weeks. Drivers are notified if recording is activated before a trip starts and retain the right to cancel the booking without penalty.

The second update is a verified passenger badge, which will become visible to drivers next week. The badge appears on a user’s profile after their personal details have been cross-checked with third-party databases or they have voluntarily uploaded an official identity document and a selfie.

Uber UK General Manager Andrew Brem said the company is continuously investing in new ways to...