Ticketmaster Reclaims Scalper Tickets for Olivia Rodrigo Tour, Returns to Fans

Ticketmaster has canceled thousands of tickets for Olivia Rodrigo’s upcoming The Unraveled Tour that were purchased by scalpers, announcing it will release them directly back to fans at face value. The ticketing giant made the announcement on Thursday, August 20, stating the reclaimed seats were purchases that broke the rules of the sale. Fans who had not yet secured tickets are being prioritized in a new request process.

The window for fans to request the reclaimed tickets opened immediately and closes on Friday, August 21, at 11:59 p.m. ET. Ticketmaster outlined the process in a social media post, explaining that fans can request up to four tickets per event for a maximum of two events across the U.S. and Canada, totaling four shows. Only one request per account is permitted, and submitting multiple requests or using multiple accounts will result in cancellation. A temporary hold may be placed on the provided payment card, which will be released if the request is unsuccessful. Fans will receive confirmation of their status by Friday, August 28.

This move represents a significant intervention in the secondary ticket market, a persistent issue for major pop tours where scalped...