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Spotify Outage Hits Thousands Worldwide

Published 12 May 2026

Thousands of Spotify users worldwide reported widespread outages with the music streaming service on Tuesday, primarily affecting the mobile app and preventing access to music, playlists, and login functions.

The disruptions began around 10:20 a.m. Pacific Time, with reports surging on Downdetector to peaks exceeding 30,000. Hotspots appeared across major U.S. cities, the United Kingdom, and other regions including Colombia, Spain, and North Macedonia. By midday Pacific, complaints had stabilized around 4,000 to 15,000, though users continued logging issues hours later.

Spotify acknowledged the problems in a post on X from its support account, stating, "We're aware of some issues right now with the app and are checking them out!" The company listed the incident as "under investigation" on its community board but provided no further updates or estimated resolution time. According to Downdetector data, 54 percent of reports centered on the app, with others citing audio streaming failures and server connection problems.

Users described blank screens, endless loading, failed searches, and error messages such as "Something went wrong. Have another go?" or "This page got tripped up."...

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