Spotify Android app freezes on some WiFi networks amid investigation

Spotify's Android app has been freezing and crashing for a growing number of users when their devices are connected to certain WiFi networks, an issue that began about two weeks ago and has been acknowledged by the company. Reports have concentrated on Samsung Galaxy and Google Pixel phones, though other Android models appear to be affected in some cases.

Users have described a range of problems, from intermittent slowdowns to the app becoming unresponsive and closing shortly after launch. Many reported that the app functions normally when they switch to mobile data or disconnect from WiFi, a pattern Spotify confirmed in a company statement. "We've received reports from Android users mainly Samsung and Google Pixel experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn't occur while using mobile data," Spotify said, adding that its technical teams are investigating.

The disruption has been reported widely in community forums, where users detailed consistent symptoms including immediate freezes after connecting to WiFi and playback that resumes only after disabling WiFi or switching networks....