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Spotify adds QR checks for some Family plan members

Published 20 October 2026

Spotify is asking some Premium Family members to verify that they share a household with the plan manager by scanning a changing QR code. Members who receive a prompt have seven days to complete the check, according to Spotify’s support information; missing the deadline can move them to the free, ad-supported tier and bar them from joining another Family or Duo plan for 12 months. The verification process is being issued to some users, but the reports do not establish how many members or markets are affected. The plan manager displays a QR code on a device, and the member scans it. Spotify’s support information says the code refreshes every few seconds and that both people must be in the same place to complete the scan. Spotify’s support pages describe the check as verifying addresses and say the company does not use location tracking. The QR request is an additional step alongside address checks used when members join, when a manager moves, or when Spotify cannot confirm an address match. A member who misses the seven-day window may still subscribe to an Individual plan or, according to the support information cited in one report, rejoin the original Family plan. The 12-month...

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