Revolut reports service disruption amid banking problems

Revolut reported a disruption affecting multiple services on October 20, as customers also reported problems accessing Lloyds Banking Group and other banks. Google Cloud was investigating service issues in its London region, but the available information did not establish that the cloud incident caused the banking problems. Revolut said it had identified the issue that morning and was working on a fix. The company said customer money and data were safe and apologized to affected customers. Its service status information listed multiple features as disrupted, including sign-ins, card payments, transfers and cash withdrawals. Downdetector, an outage-reporting service, had received more than 1,500 reports about Revolut by 8:09 a.m. GMT, according to one account. Those submissions reflect reports from users, not a verified count of affected customers. Reports also described trouble at Lloyds, HSBC, Halifax and Bank of Scotland, though the extent of any disruption at each institution was not confirmed. Lloyds Banking Group’s position was described differently in reports published that morning. One account said the bank’s app remained accessible while some web-based services were...