Revolut reports disruption affecting multiple services

Revolut said on October 20 that a service disruption was affecting multiple features, as customers reported being unable to open the app, make card payments, transfer money and access funds. The company said its engineering team was working to restore service but did not give a timeframe for when it would be fully available again. The disruption was reported on Tuesday morning. Revolut’s statement said some services might be inaccessible and apologised to customers. The company also told the BBC and said on X that customers’ money and data were safe. Customers described problems logging in and receiving error messages, including a prompt telling them to try again later. Some said card transactions were declined or that they could not transfer money or reach support. Reports came from several countries, including the United Kingdom, France, Spain, Japan and the United States. The accounts were customer reports and were not independently verified transaction records. Downdetector recorded more than 1,500 reports about Revolut services shortly after 8 a.m. BST. A later count cited by one report was above 2,000 by 9 a.m. Those figures represent user-submitted reports at different...