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Renault UK says third-party breach may have exposed customer data

Published 3 October 2025

Renault Group UK has warned some customers that personal data may have been stolen after a cyberattack on a third-party data processing provider, saying the breach affected the supplier’s systems rather than Renault’s own networks. In an email to customers, the company said some personal information held by the external provider was accessed and that it is contacting those affected.

Renault said the data potentially exposed includes names, postal addresses, dates of birth, gender, phone numbers, email addresses, vehicle registration details and vehicle identification numbers. The company emphasized that no financial information or passwords were taken and that its internal systems were not compromised. Renault added that it has notified relevant authorities, is cooperating with the third-party provider, and is taking remediation steps to contain the incident.

A Renault spokesperson said, "We are in the process of contacting all affected customers, advising them of the cyberattack and reminding them to be cautious of any unsolicited requests for personal information," and expressed apology to those affected. The company also warned customers that it will never ask for passwords...

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