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Raye Apologizes for Ticket Glitch Barring 65 Fans from Paris Concert

Published 18 February 2026

British singer Raye expressed deep regret after 65 ticket holders were denied entry to her concert at Paris's Accor Arena on Sunday, February 15, due to a technical glitch with ticket seller Ticketmaster.

The incident occurred during the final show of the European leg of Raye's "This Tour May Contain New Music," leaving fans frustrated after they waited outside the venue for two hours while the performance was already underway. According to Raye, the issue stemmed from a system error at Ticketmaster that prevented the tickets from being fully validated at the time of purchase. She addressed the matter directly on social media platforms including Instagram and X the following day, emphasizing that the problem was beyond her control.

"I am completely devastated for the 65 ticket holders who were turned down from entering our Paris show on Sunday night," Raye wrote. "This is completely unacceptable and wrong. I have been told this was a system error at Ticketmaster, meaning 65 tickets were not fully validated when they were purchased, this was outside of anything I could control and I feel saddened and let down."

In her statement, the 28-year-old artist, whose real name is Rachel...

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