Qantas Accenture deal to affect about 850 roles

Qantas has signed a multiyear technology partnership with Accenture that the airline says will affect about 850 corporate roles over the coming years, with initial changes expected by mid-2027. Most of the work moving to Accenture is expected to be handled by teams in India, with some remaining in Australia.

Qantas said the first phase will involve finance, procurement, human resources and marketing. The company has not said how many affected roles will be eliminated, transferred to Accenture or filled through redeployment. It said individual outcomes have not been determined and it will consult with employees and unions before decisions are made.

The airline said it will seek to redeploy affected employees where possible, including into new roles in Australia. The announcement concerns corporate functions, not flight crews, pilots or airport workers. Qantas employs about 28,000 people in Australia, and the affected roles represent roughly 3% of that workforce, according to the company’s figures.

Qantas says the partnership will modernise its technology systems and support greater use of automation and artificial intelligence. Chief Executive Vanessa Hudson said the airline has...