Progress orders ShareFile Storage Controllers to shut down

Progress Software has instructed customers using the on-premises ShareFile Storage Zone Controller to immediately shut down their Windows servers, citing a "credible external security threat." The urgent directive was issued on July 10, 2026, and applies to organizations using the hybrid deployment model of the enterprise file-sharing platform.

The company sent an email to affected customers with the subject line "Service Disruption. Immediate Action Required." In the notice, Progress stated it has no current indication of unauthorized access to any ShareFile accounts or data but is taking the drastic step as a precaution while investigating with internal and external cybersecurity experts. The firm has already temporarily disabled cloud-side access for accounts using Storage Zone Controllers and separately demanded the manual shutdown of the underlying physical servers, calling it a "critical additional step" to ensure data safety.

The ShareFile status page was updated to reflect the disruption, listing Storage Zone Controller customers as "not operational." Only the hybrid deployment model is affected; standard cloud-only ShareFile accounts continue to operate normally....