OpenAI reports global ChatGPT outage affecting thousands

A major global outage of OpenAI's ChatGPT service left thousands of users unable to access the popular artificial intelligence chatbot on Saturday, July 25, 2026. The disruption, which began in the morning hours, affected users across web and mobile applications, stranding professionals, students, and developers worldwide.

The outage tracking platform Downdetector registered a sharp surge in user complaints, with reports quickly spiking into the thousands. In the United States alone, over 3,300 reports were recorded, while India saw more than 1,500. The complaints indicated widespread issues with logging in, sending prompts, and retrieving chat history, with many users encountering error messages or endless loading loops. The disruption extended beyond the core ChatGPT interface to affect related services, including the DALL-E image generator, the Sora video tool, the Codex programming assistant, and API integrations used by developers.

OpenAI acknowledged the outage on its official status page, stating it was investigating elevated error rates across its services. The company later reported it had applied a mitigation and was monitoring recovery. Telemetry data confirmed the...