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Neutrogena wipes recalled for Pluralibacter gergoviae contamination

Published 25 October 2025

Kenvue, the parent company of Neutrogena, has recalled 1,312 cases of Neutrogena Makeup Remover UltraSoft Cleansing Towelettes after tests found the presence of the bacterium Pluralibacter gergoviae, the company and federal regulators said. The voluntary recall, which began Sept. 19 and was upgraded to a Class II action by the U.S. Food and Drug Administration on Oct. 3, covers packs bearing lot number 1835U6325A that were distributed in Texas, South Carolina, Georgia and Florida through retail and online channels.

The recalled product is sold as 50-count units that appear as two 25-count packs per bundle. With 12 packages per case, the 1,312 cases represent roughly 15,700 individual packages. Consumers who purchased the specified lot are being advised to stop using the wipes and to dispose of them safely. The FDA characterized the risk to the general population as low but said the product could cause temporary or medically reversible health effects or otherwise presents a remote probability of serious adverse health consequences.

Pluralibacter gergoviae, formerly known as Enterobacter gergoviae, is an opportunistic organism that rarely causes illness in healthy people but can...

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