Microsoft Ends Copilot on WhatsApp After Jan. 15, 2026

Microsoft announced on Monday that its AI chatbot, Copilot, will no longer be available on WhatsApp after January 15, 2026, in response to updated platform policies from the Meta-owned messaging service. The change affects millions of users who have accessed the AI assistant directly through the app since its launch in late 2024.

The policy revision, introduced by WhatsApp last month, prohibits general-purpose AI chatbots from using the WhatsApp Business API to interact with end users. Instead, the API will be reserved for commercial activities such as customer support and notifications, ensuring resources support a range of business operations without prioritizing third-party AI providers. Businesses can still integrate AI tools internally for serving their own customers, but external chatbots like Copilot, OpenAI's models, and Perplexity's offerings will be blocked from operating on the platform.

Microsoft stated that the discontinuation is not its decision but a direct compliance measure. "We're working to ensure a smooth transition for users and enable their continued Copilot access on mobile, web, and PC," the company said in a blog post. OpenAI had already confirmed last...