Global Edition
Global Edition
UK Edition
EU Edition
US Edition

Understand the story, not the spin.

Markets

Microsoft Acknowledges Error in OneDrive Photos Rollout to Windows 11 PCs

Published 10 August 2026

Microsoft has acknowledged an error after its new OneDrive Photos application was automatically installed on a far wider range of Windows 11 computers than intended, including on corporate enterprise machines. The unintended rollout, which began around August 1, 2026, has frustrated both individual users and IT administrators, primarily because the app cannot currently be uninstalled without removing the entire OneDrive client.

The application, described by Microsoft as an "incubation" project, was designed as a preview for personal Microsoft accounts. However, it was pushed through the OneDrive background sync client to computers where OneDrive was already installed. This included Windows 11 Enterprise devices, a scenario Microsoft did not anticipate. The app automatically scans a system's local storage for photos and offers features like search, albums, and facial recognition grouping.

In a statement, Jeff Teper, Microsoft's Executive Vice President of Apps and Agents, confirmed the broad rollout was a mistake. "We are incubating a new photos experience in OneDrive that went more broadly than it should have in Windows. We're fixing that," Teper said. He added that the standard...

Now playing
0:00 / 0:00