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FCA Investigates Overpayments in UK Car Finance

Published 26 March 2026

Millions of UK drivers who financed car purchases between 2007 and 2021 may have overpaid due to undisclosed commissions earned by dealers through inflated interest rates, according to an ongoing investigation by the Financial Conduct Authority.

The practice involved car dealerships adjusting interest rates on finance agreements to boost their commissions, with higher rates leading to greater earnings for the sellers. Customers often remained unaware of this mechanism, as details about how rates were set were not always disclosed during the sales process. This lack of transparency affected agreements arranged directly at dealerships, where buyers typically agreed to monthly payments and signed documents without a full explanation of the underlying costs.

The Financial Conduct Authority, the UK's financial regulator, prohibited this commission model in January 2021 to prevent such hidden incentives from influencing deals. However, finance contracts entered before that date are now under review as part of a broader probe into potential misselling. Officials estimate that millions of individuals could be eligible for redress if overpayments are confirmed, similar to past scandals...

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