Disney+ outage affects login for tens of thousands

The Disney Plus streaming service experienced a major global outage on Thursday, June 18, 2026, preventing tens of thousands of subscribers from logging into the platform. The disruption began in the afternoon in the United States, with user reports surging to over 52,000 by evening.

Outage tracker Downdetector recorded the first issues just after 6:40 p.m. Eastern Time. Problems quickly escalated, with over 14,000 user reports by 4:26 p.m. Pacific Time and that figure climbing steadily past 26,000 and 43,000 reports. At its peak, over 52,000 users reported issues. According to Downdetector data, approximately 47 percent of complaints involved login failures, 36 percent involved app problems, and 11 percent involved server connection issues.

The company acknowledged the problem on its official support account on X, stating that it was investigating login issues affecting some users and working to resolve them. Customer support accounts confirmed engineers were actively working on a fix and directed frustrated users to a feedback form. The company's online chat support and phone help lines were also reported to be experiencing problems during the outage.