Craneware reports hackers stole employee and customer data

A British software company that provides financial and billing systems to thousands of American healthcare organizations announced on Monday, July 20, 2026, that hackers breached its network and stole a significant volume of files, including employee and customer data. Craneware, headquartered in Edinburgh and listed on London's Alternative Investment Market, stated the incident has been contained and did not disrupt its operations or customer services.

In a regulatory filing, the company said unauthorized individuals accessed a subset of its data environment and exfiltrated files. A preliminary assessment indicates a large portion of the stolen data consists of nonsensitive or already public regulatory information. However, Craneware confirmed that a percentage of employee data, along with a subset of customer and partner records, was also accessed and taken. The company's internal IT team and external cybersecurity and forensic specialists are conducting an ongoing investigation to determine the full scope of the breach.

Craneware has notified relevant regulators and law enforcement agencies, including the UK Information Commissioner's Office and the U.S. Federal Bureau of...