Brewers offer Timeless Ticket holders future game redemption

The Milwaukee Brewers acknowledged mishandling communications with fans seeking to redeem Timeless Tickets for World Series seats and offered eligible holders both their assigned seats and the right to use their tickets for a future game. Brewers president of business operations Rick Schlesinger said the team made errors in communicating how it would fulfill redemption requests. He said the organization accommodated all requests with seats but received complaints about their locations and did not meet the promotion’s spirit. Several hundred fans had indicated they wanted to redeem their tickets for the World Series, he said. Under the team’s announced resolution, holders who submitted requests by the deadline can keep the World Series seats they received and retain their Timeless Tickets for redemption at a game in a future season. The remedy applies to eligible holders who applied on time; the team did not report how many had accepted it. The promotion, launched in 2015, sold tickets for $1,000 each and promised admission to a future game. Its information card said tickets could be redeemed for the best available seat locations, subject to availability at the time of...