Asahi suspends Japan operations after cyberattack

Asahi Group Holdings said Monday it has suspended order processing, shipments and customer service operations across its businesses in Japan after a cyberattack caused a systems failure, halting key domestic logistics and contact functions while an investigation continues. The brewer said its operations in Europe and other regions were not affected and that there has been no confirmed leakage of personal information or customer data.

"We are actively investigating the cause and working to restore operations. However, there is currently no estimated timeline for recovery," the company said in a statement. Asahi also apologized to customers and business partners for the disruption and said call centers and customer service desks were unavailable. No ransomware group has publicly claimed responsibility and the company has not confirmed whether any systems were encrypted or whether a ransom demand was made.

Asahi is one of Japan's largest consumer goods companies, operating roughly 30 plants domestically and holding about one third of the Japanese beer market. The company employs around 30,000 people and reported nearly 20 billion US dollars in revenue for 2024. Its international...