Ariana Grande's 2026 Eternal Sunshine Tour marred by ticketing chaos

Ariana Grande announced a wide-ranging 2026 tour behind her 2024 album Eternal Sunshine on Tuesday, but the rollout has been marred by frenzied online queues, rapid sellouts and controversy over secondary-market listings and accessible seats. The Eternal Sunshine Tour is set to begin June 6, 2026, in Oakland, California, and will conclude with an extended residency at London’s O2 next summer, where additional dates were added after initial demand overwhelmed the system.

Tickets for North American dates and an initial run of U.K. shows went on sale in September and sold out within minutes, prompting complaints from fans who said they were stuck in long Ticketmaster queues while seats landed on resale platforms at inflated prices. Reports on the scale of the online rush varied. Some fans reported digital queues of 90,000 people during an early presale, while screenshots circulating on social media suggested more than two million people attempted to buy London tickets during another presale. Ticketmaster experienced technical strain that left many users unable to complete purchases.

Grande has publicly acknowledged the problem. In an Instagram Story on September 13 she wrote that...